03 - 05 February, 2020 | Gold Coast

Jim Kraeutler


Vice President, ISV and Technology Alliance Program
Genesys

Conference Day One: Thursday, 28 February 2019

Thursday, February 28th, 2019


8:40 AM Same Stats, New Story

Consumer expectations spur increased adoption of AI and omnichannel. Join us to discuss the opportunity for CX leaders in today’s market, and how you can elevate your brand’s CX above the competition. 

11:10 AM CHATBOTS & WEBCHAT

What tasks can chatbots currently handle? How can your company’s chatbots and webchat functions be improved?

Check out the incredible speaker line-up to see who will be joining Jim.

Download The Latest Agenda