Lisa Nassif

Lisa Nassif

Contact Centre Manager - Sales nib health funds
Lisa Nassif

Customer Contact Week ANZ 2026 - Day Two

3:10 PM Panel Discussion | Technology, Trust and Transformation: Getting CX Right in a Digital-First World

Senior leaders unpack how to integrate emerging technologies without losing customer trust, and what balance of human and digital will define the next era.

Key Takeaway - Discover strategies for balancing human interaction and digital solutions to define the next era of customer experience.

Check out the incredible speaker line-up to see who will be joining Lisa.

Download The Latest Agenda