Megan McDonald

Group Manager, Product World Vision Australia

Conference Day Two: Friday 28 February 2020

Friday, February 28th, 2020

11:05 AM Human Centred Design: Using Service Design Principles to Develop Business Models and Understand your Customer

  • Using human centred design principles to recognise customer trends and redevelop your business structure
  • Understanding your audience by amalgamating the right data to improve customer retention
  • Implementing human centred design within the wider organisation through staff training and development

Check out the incredible speaker line-up to see who will be joining Megan.

Download The Latest Agenda