CCW Executive Exchange August
Elizabeth Oates is the Vice President who leads Consumer Insights at Ulta Beauty, based in the Chicagoland area. She propels consumer centricity across all aspects of the organization and is building the insights function to become a strategic driver and competitive advantage for the business. Her efforts are fueled by 16+ years of insights experience across retail, CPG and financial services. Elizabeth enjoys developing new leaders and has established nine core skills for insights professionals. She shares her knowledge as a regular guest-lecturer at the University of Wisconsin School of Business. Outside of the office Elizabeth is an aspiring runner training to run the Chicago Marathon as a St. Jude Hero.
Day 2 | Thursday, August 15
9:00 AM The 'Magic Sauce': Fusing Leadership, Culture, and Business Brilliance
Embark on a journey into the heart of leadership and culture, exploring the delicate balance between driving business success and humanizing operations. Discover how Ulta Beauty is building a high-performance culture and developing strong leadership skills. Dive into the core of human-centric approaches amidst technological advancements and evolving consumer expectations.
Key Takeaways:
- Unveil effective strategies for fostering a high-performance culture
- Explore the nine core skills essential for navigating the insights function and building a business-professional mindset
- Delve into the challenges and opportunities of experimenting with AI in guest services and discover methods for enhancing engagement and human connection in a digital age
Check out the incredible speaker line-up to see who will be joining Elizabeth.
Download The Latest Agenda
