Wednesday, February 24th, 2021
Did you know that for the majority of contact centre leaders, they only understand up to 70% of the technology they purchase?
Incredible innovations have become prominent in the field today – however for a majority of organisations, the technologies the contact centre employs must be based upon their customer’s expectations and requirements.
This panel will discuss how they choose to invest in technology today, and the incredible discoveries they’ve found in working with current technology providers to understand the full capabilities of their systems.
Panelists: