18-19 March 2026 | Royal Randwick Racecourse, Sydney, Australia
Where Real Engagement Meets Real Opportunity
Kerry McCarty
Customer Service Manager / Lead Z Energy NZ
Customer Contact Week ANZ 2026 - Day Two
3:20 PM Panel Discussion | Technology, Trust and Transformation: Getting CX Right in a Digital-First World
Senior leaders unpack how to integrate emerging technologies without losing customer trust, and what balance of human and digital will define the next era.
Key Takeaway - Discover strategies for balancing human interaction and digital solutions to define the next era of customer experience.
Check out the incredible speaker line-up to see who will be joining Kerry.
Download The Latest Agenda
