Recoveriescorp is a credit solutions provider specialising in contact centre resourcing with over 850 staff across Australia, Fiji and New Zealand, owned by Transaction Capital who are a BPO and credit specialist in South Africa with over 4,000 staff.

A leading provider of flexible-term insource teams who possess the ability to work across a clients’ system in a first-party capacity, recoveriescorp provide teams from Australia and Fiji to fit varying budgets. They can provide as few as 10 FTE through to 200 FTE and also provide full management teams, quality assurance officers, hardship specialists, and training to support their insource teams.

Their services can facilitate the management of a client’s end-to-end workflow, or provide a transferable and agile workforce who can plug into a client’s processes, scaling up and down at speed.

The work recoveriescorp do is different to that of a traditional BPO provider, in that their insource customer-service solution is bespoke, providing full teams of tailored staff dedicated to you, your brand, and your processes and can collaborate with you on efficiency gains and share insights from your portfolio.