This report will explore how contact centers can leverage emotion recognition in generative AI, discuss the benefits of incorporating this technology into customer service strategies, provide theoretical examples of its implementation, and share real-world success stories.
Download NowRECOMMENDED
Are Online Sports Betting Platforms Protecting Customers?: Privacy vs. Protection in Online Gambling
2024-04-17
Upcoming Events
Customer Contact Week Asia 2024
July 16 - 19, 2024
One Farrer Hotel, Singapore
Register Now |
View Agenda |
Learn More
Chief Experience Officer Exchange July 2024
July 17 - 19, 2024
The Guest House at Graceland | Memphis, TN
Register Now |
View Agenda |
Learn More
CCW Executive Exchange August 2024
August 14 - 16, 2024
The InterContinental | New Orleans, LA
Register Now |
View Agenda |
Learn More