While the 2027 agenda is in works, we'd like you to check out 2026 event guide. 

Experience the future of customer contact at Customer Contact Week ANZ 2026.

1. Leadership Keynote by Adam Gilchrist: Mastering the game of leadership and performance
2. 70+ Confirmed Speakers: A powerhouse line-up of CX leaders driving innovation, ideas, and transformation across ANZ.
3. Connection Elevated: The Social Experience of CCW ANZ 2026 From awards and VIP lunches to live demos and curated networking - connect where it counts.
4. Meet. Match. Connect. 1-2-1 Meetings at CCW ANZ: Pre-scheduled meetings designed to link solution providers with senior decision-makers.
5. We’re Off to the Races – CCW ANZ 2026 Arrives at Randwick! Experience CCW at Sydney’s iconic Royal Randwick - where performance meets precision.
6. Australia’s Largest Customer Contact Event: A record-breaking gathering of CX, contact, and operations leaders shaping the future of customer experience.
7. The Most Senior Gathering of Contact Centre Leaders in ANZ: Engage with the executives driving strategy, technology, and transformation across Australia’s largest organisations.

The Attendee List for Customer Contact Week #CCWEEKAU provides an overview of the top companies and professionals who attended the event. This comprehensive list includes executives, decision-makers, and customer service professionals from a wide range of industries, all coming together to learn about the latest trends and strategies in customer service.

Make sure you don't miss out! Get your delegate tickets today for region's #1 Customer Contact event. Yes, we really mean it!