Lucas Karchinsky

Executive Manager, Call Centre Operations and Business Solutions Life Flight Foundation

Conference Day Two: Friday 28 February 2020

Friday, February 28th, 2020

11:05 AM Virtual Agents: How Do We Seamlessly Integrate This Into Our Contact Centre?

  • Utilising virtual agents within the contact centre to streamline processes
  • Training teams to utilise new technology platforms to assist in consumer interactions
  • Investing in new interactive channels to improve the customer experience

Check out the incredible speaker line-up to see who will be joining Lucas.

Download The Latest Agenda

In Partnership With :

CCW Digital

Questions? Contact us on 61 (2) 9229 1000 or email registration@iqpc.com.au now!

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