25 - 28 February, 2020 | The STAR Gold Coast, Queensland, QLD
Lucas Karchinsky
Executive Manager, Call Centre Operations and Business Solutions
Life Flight Foundation
Check out the incredible speaker line-up to see who will be joining Lucas.
Download The Latest AgendaConference Day Two: Friday 28 February 2020
Friday, February 28th, 2020
11:05 AM Virtual Agents: How Do We Seamlessly Integrate This Into Our Contact Centre?
- Utilising virtual agents within the contact centre to streamline processes
- Training teams to utilise new technology platforms to assist in consumer interactions
- Investing in new interactive channels to improve the customer experience