Since entering the organisation in 2018, Paras has slowly working to scale the design thinking movement by changing the internal culture of the design teams.
Through speaking the business language and putting forth an effective business case, he will explain how designers can get their messaging across by working effectively with stakeholders and speaking in a language business leaders understand.
Meet Belinda Dimovski. Raising over $145 million in revenue through multiple projects, Australia Red Cross have been on a journey to shape the way their team approaches product design and delivery. Working in agile squads, members of the team have spent the past year developing a mental health app that will support people with mental health.
This app was designed by health professionals and people with lived experience of mental illness, partnering with Australian Red Cross to create an app that supports this audience.
Belinda Dimovski will deliver a case study presentation delving into the work her organisation is doing in this project, from data collection to implementation.
This session will talk about how the Lotteries’ section of Lotterywest is currently integrating various aspects of design thinking across its senior management and delivery dimensions.
Ioannis Gerothanasis, the General Manager of Lotteries, will present a case study on Lotteries’ journey in introducing and embedding a problem solving mindset and skillset for their human capital supported by key changes in organizational design, operating model and culture.
Carl Gribble from RACQ will lead this interactive solutions clinic in a workshop style format, allowing all attendees to express new ideas and strategies that will engage the design thinking community and their respective teams.
It is here attendees will summarise their learnings over the past two days and look at the key topics in groups:
Solutions Clinics are designed to give participants strategies and tools to deal with their most pressing challenges. The room will split into tables, where each table member will share their biggest challenge, before collectively deciding which issue to investigate in more detail.