Gabrielle Angles

Executive Manager Customer Service Northern Beaches Council

Main Conference Day One: Wednesday, 1 April 2020

Wednesday, April 1st, 2020

4:40 PM EMPATHISE NOW: HOW TO CREATE PERSONAS FROM EXISTING DATA

  • Amalgamating the right information and data from your customers to understanding their behavior patterns
  • Building a business case to senior leaders through effective customer research and insights
  • Using VOC to create stories and personas of a range of customers for improved ROI

Check out the incredible speaker line-up to see who will be joining Gabrielle.

Download The Latest Agenda