Best in Class Contact Centre for 2019 (Under 100 Seats)
This category awards the organisation that have proven the internal commitment needed to delivery on customer experience despite their size. The winner of this award is evaluated based on their ability to demonstrate exceptional customer satisfaction scores, identify and track improvements made within their organisation, promote internal culture and employee engagement and achieve service excellence with limited resources.
If you’re reading this application form, then that means you are ready for the opportunity to honour and recognise your team’s efforts and success, and the chance to win a Customer Contact Week Excellence Award.
Please note: That all fields marked with an asterisk (*) are required.