Combating Agent Apathy & Turnover Through Coaching, Career Planning & Agent Feedback


This webinar will take place on:
2018-11-14
02:00 PM - 03:00 PM EST

High turnover is one of the biggest challenges modern organizations are facing. Call centers in particular struggle with their reps leaving, often due to the lack of opportunity for career planning and advancement at work, issues with their manager or supervisor, and reps feeling disengaged.

This webinar will explore how organizations can better support their call center reps, improve their employee development offerings, keep employees engaged, and strengthen manager-employee relationships.

 

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