Securing Call Center Payments with PCI-Validated Point-to-Point Encryption (P2PE)
How malware operates to steal credit card data in the call center environment
In 2017, there were 1,579 data breaches, compromising 179 million records and costing breached companies an average of $3.62 million.
Credit card information is highly desirable to hackers because it can be quickly sold on the Dark Web for as much as $110 per card. And with contact centers processing millions of payment transactions each month – these companies are an especially attractive breach target.
There are two security paths that contact centers can take to protect payment data: Defend the Data – build stronger, higher and more expensive walls of security around their systems – or Devalue the Data with payment encryption.
Join Bluefin’s Chief Strategy Officer, Ruston Miles, along with guest panelists, to learn why PCI-validated Point-to-Point Encryption (P2PE) is an integral security component in devaluing call center payment data, with encryption of card information done immediately upon entry in the payment terminal and decryption done outside of the call center environment.
You will learn:
- How malware operates to steal credit card data in the call center environment
- PCI-validated P2PE vs. non-validated encryption solutions: what’s the difference?
- PCI P2PE scope reduction and assessments, return on investment
- Call center implementations by Bluefin P2PE Partners, including CyberSource and Intelligent Contacts
Link to register: https://register.customercontactweekdigital.com/bluefin-webinar-july11/