Webinar: AI-Powered Agents: 3 Proven Ideas to Improve CX Quality
AI-Powered Agents: 3 Proven Ideas to Improve CX Quality
Join our CCW Digital webinar with Assa Abloy and Observe.AI to see in action how Voice AI is being used to improve agent coaching and quality programs. Learn best practices you can apply to enhance customer experiences and to level-up your team. From call monitoring and analysis; evaluations; and coaching get proven strategies that impact your critical KPIs. We'll also dive deeper into what to expect next from AI-Powered Agents who are augmented in real-time. Catch a glimpse of the future!