Webinar: Inside Inbenta Encore: A Live Product Demo of CX AI Orchestration

 Encore was built so the people who own the content — not IT, not engineering — control not just what the AI says, but what it does. In this session, Marek Dziedzic, Inbenta's Head of AI Strategy and Implementation, does a live walkthrough of the Inbenta Encore CX AI platform. 

Recently named a Core Performer in the CMP Prism, Inbenta Encore handles self-service, AI assistants, and live agent support off a single governed knowledge base and through an intuitive, easy-to-use UI. 

Marek has helped shape the architecture decisions behind the platform; he will demonstrate the mechanics behind Encore's AI Orchestration: how it keeps answers accurate at 98%+ without generating them at runtime, reducing token use by 40-60%. 

He will show how it scales knowledge from a single ingestion into thousands of intents across languages and how self-service, AI assistants, and live agents each draw from the same sources so answers are consistent between channels. 

See how easy it has become to get content ingested and turned into verified, sourced answers in under an hour. Bring your toughest questions: Marek will answer them live.