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Pre-register - Webinar: Composable CX with Microsoft Dynamics 365: Architecting for Agentic AI

This webinar will take place on:
July 23, 2026
02:00 PM - 03:00 PM EST

Webinar: Composable CX with Microsoft Dynamics 365: Architecting for Agentic AI

Agentic AI promises autonomous action, but autonomy without architecture is an uphill battle. This session explores why composability, not just AI sophistication, determines whether agentic systems can actually orchestrate across the contact center rather than operate alongside it. Featuring research from CCW Digital and real-world Microsoft Dynamics 365 implementations, we'll look at what it takes to move from point-solution AI to a connected, agent-ready architecture.

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