Pre-register - Webinar: Composable CX with Microsoft Dynamics 365: Architecting for Agentic AI
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Webinar: Composable CX with Microsoft Dynamics 365: Architecting for Agentic AI
Agentic AI promises autonomous action, but autonomy without architecture is an uphill battle. This session explores why composability, not just AI sophistication, determines whether agentic systems can actually orchestrate across the contact center rather than operate alongside it. Featuring research from CCW Digital and real-world Microsoft Dynamics 365 implementations, we'll look at what it takes to move from point-solution AI to a connected, agent-ready architecture.
Pre-register now!
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
