Empower Your Customer Care Center with Microsoft Dynamics CRM
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During this webinar, we will discuss how Microsoft Dynamics CRM can help drive out OPEX in your customer care center, while providing key KPIs to help you make informed business decisions to delight and retain your customers.
Join our webinar to learn more about:
- Current customer care industry trends
- How consumer behavior is driving the omni-channel transformation
- The Microsoft Dynamics CRM customer care road map and innovations
- See a Microsoft Dynamics CRM high performance customer care overview in action
Presenters:
Greg Moser
Customer Care Practice Director
PowerObjects
As Practice Director for PowerObjects, Greg is responsible for the Customer Care, Field Services and Mobility & Portal practices. Greg has over 17 years’ experience working in the CRM space, and has worked delivering multiple solutions in various industries.
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
