Watson Virtual Agent: Interact with your customers like never before
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IBM Watson: a personalized, contextual digital assistant that can take action on your business and customer requests.
IBM Watson Virtual Agent is the premier cognitive customer engagement platform. It is an industry pre-trained Natural Language Understanding for cross industry customer service. With the use of IBM Watson’s new Conversation API, Watson Virtual Agent can understand customer service focused dialog across a range of complex requests. Additionally, the Conversation tooling and dashboard make it very easy to build a solution with little to no programming experience required.
Please join Watson Senior Offering Manager, Erik Didriksen, on September 21st at 2pm ET and learn:
- The landscape of the customer experience space and how innovative technology is changing the way businesses interact with their customers
- Use a guided experience to teach Watson nuances of natural language without writing a single line of code
- Create a robust Virtual Agent that can listen, evaluate, and respond to customer inquiries
Presenters:
Erik Didriksen
Senior Offering Manager
Watson Virtual Agent
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