Sign up to get full access to all our latest content, research, and network for everything customer contact.

Watson Virtual Agent: Interact with your customers like never before

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.

This FREE webinar was recorded on:
September 28, 2016
02:00 PM - 03:00 PM EST

IBM Watson: a personalized, contextual digital assistant that can take action on your business and customer requests.

IBM Watson Virtual Agent is the premier cognitive customer engagement platform. It is an industry pre-trained Natural Language Understanding for cross industry customer service. With the use of IBM Watson’s new Conversation API, Watson Virtual Agent can understand customer service focused dialog across a range of complex requests. Additionally, the Conversation tooling and dashboard make it very easy to build a solution with little to no programming experience required.

Please join Watson Senior Offering Manager, Erik Didriksen, on September 21st at 2pm ET and learn:

  • The landscape of the customer experience space and how innovative technology is changing the way businesses interact with their customers
  • Use a guided experience to teach Watson nuances of natural language without writing a single line of code
  • Create a robust Virtual Agent that can listen, evaluate, and respond to customer inquiries

Presenters:

Erik Didriksen
Senior Offering Manager
Watson Virtual Agent
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.