Lower the Costs of Your Call Center Operations Without Sacrificing Service
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This one-hour complimentary webinar by TARP and Whirlpool on lowering call center operations through customer relationship management will help you:
- Identify causes of customer call center contact and escalation
- Select the top three opportunities to eliminate call center service contacts
- Justify investments in customer education and enhanced customer self service
- Tailor your customer support solutions to enhance customer utilization of self service
- “Break the rules for good customers, without breaking the rules”
- Quantify the size of the performance management opportunity and the impact on your customer call center
Host:
John Goodman
Vice Chairman
Tarp
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
