Scaling the Customer Experience
Customer service is changing at a rapid pace. Forward-thinking customer service teams must serve customers faster, drive consistent support, and elevate the customer experience—all while powering change at scale. Join Conner Burt, COO of Lessonly; Ben Collet, Director of Global Advocacy, Enterprise and Strategic Accounts from Zendesk; Jeanne Bliss, President of Customer Bliss; and Troy Mills, CEO of Customer Care Advisory as they explore key areas of focus for customer service leaders.
- Where customer service is heading in 2018—and beyond
- How technological innovations are impacting customer service and how to integrate tools into your customer experience
- What it takes to achieve key objectives and exceed customer expectations
- How to address the gap between training and productivity to enable high-performing teams
Link to Register: https://register.customercontactweekdigital.com/lessonly-webinar-may-31/
Can't make it? Register anyway and we'll send you the recording!