Scaling the Customer Experience
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This webinar is provided by Lessonly.
Customer service is changing at a rapid pace. Forward-thinking customer service teams must serve customers faster, drive consistent support, and elevate the customer experience—all while powering change at scale. Join Conner Burt, COO of Lessonly; Ben Collet, Director of Global Advocacy, Enterprise and Strategic Accounts from Zendesk; Jeanne Bliss, President of Customer Bliss; and Troy Mills, CEO of Customer Care Advisory as they explore key areas of focus for customer service leaders.
Topics Include:
- Where customer service is heading in 2018—and beyond
- How technological innovations are impacting customer service and how to integrate tools into your customer experience
- What it takes to achieve key objectives and exceed customer expectations
- How to address the gap between training and productivity to enable high-performing teams
Link to Register: https://register.customercontactweekdigital.com/lessonly-webinar-may-31/
Can't make it? Register anyway and we'll send you the recording!
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
