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Webinar: The Big Rebound: Is Your CX Ready for the Biggest Bounce in History?

The end of 2021 will drive the biggest economic growth in the history of business. 18 months of lock down and pent up demand will create a world-wide “spring break” effect when people can finally get out and return to the life they love.

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This FREE webinar was recorded on:
February 23, 2021
01:00 PM - 02:00 PM EST

 

The end of 2021 will drive the biggest economic growth in the history of business. 18 months of lock down and pent up demand will create a world-wide “spring break” effect when people can finally get out and return to the life they love.  
 
Is your Customer Care organization ready?  Because the Big Bounce is not just about the volume of transactions and customers, it’s about having a stable hybrid WFH care model in place to meet and meeting the changing expectations of a post-COVID market.
 
Join CCW and Arise Virtual Solutions as they discuss crucial strategies to prepare for Q4 2021:
 

•  The distributed WFH care model that will be dominant by the end of 2021
•  How customer expectations have been changed by COVID -19 and the affect that will have on the future of care
•  How leading brands are dealing with the massive surge expected in Q4 2021

Presenters:

Brian Cantor
Principal Analyst & CCW Digital Director
Customer Management Practice
Sean Wisdom
VP of Client Marketing
Arise Virtual Solutions
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
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