Beyond Stuck in the Middle Seat®: How Disney Lost, Then Restored the Luster to the Magic Kingdom
What’s the worst place in an airplane? The middle seat! Why? You’re literally stuck in a rotten place, possibly for a long time, and you can’t do anything about it. Or can you?
Doug Lipp, respected author, speaker and former head of training at Disney University uses the middle seat as a metaphor for what happens to all of us in life ... we get stuck in uncomfortable places. How do you deal with unfortunate situations? When in a situation that you “can’t control,” what options do you actually have?
This entertaining and thought-provoking webinar will address such topics as:
- Creative Problem Solving
- Work-Life Balance
- Customer Service
- Product Development
Join us for this fun-filled, insightful webinar as Doug addresses everything from life-on-the-road horror stories to dealing with organizational change.
Presenters:
Doug Lipp
President
G. Douglas Lipp & Associates
Gary McNeil
Vice President of Marketing
Parature
