Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Webinar: Agentic AI for Contact Centers: From Guidance to Goal-Driven Action
28 July, 2025
02:00 PM - 03:00 PM EST
Get your CCW Digital Certificate with Webinar: From Insights to Actionability: Bridging the gap with Gen-AI in contact center intelligence
1 July, 2025
02:00 PM - 03:00 PM EST
Why your AI won't work without Smart Data: Tips & Tricks to Augment the impact of your AI
17 June, 2025
02:00 PM - 03:00 PM EST
Webinar: Building Stakeholder Confidence: Reduce Risk and Optimize ROI Through Successful Proof of Concepts
12 December, 2024
02:00 PM - 03:00 PM EST
Webinar: Propelling Humans and Automated Systems to New Heights with Speech Analytics
11 December, 2024
02:00 PM - 03:00 PM EST
Webinar: Redefining Customer Experience with Agentic AI Platforms
20 November, 2024
02:00 PM - 03:00 PM EST
Webinar: Cracking the Code: The Secrets to a Seamless Customer Journey
30 October, 2024
02:00 PM - 03:00 PM EST
Webinar: Patient of One: The Secret To Creating Happy Patients and Staff in the Age of AI
23 October, 2024
02:00 PM - 03:00 PM EST
The Future of Agentless Experiences: Assurance of Chatbots and AI-led Agents
11 September, 2024
02:00 PM - 03:00 PM EST
Webinar: Charting the Future of CX: Insights and Strategies from Leading Reports
11 July, 2024
02:00 PM - 03:00 PM EST
Webinar: Hot Wins: How Thrasio Uses AI and Automation to Achieve Top 1 Percent Operational Excellence
18 June, 2024
02:00 PM - 03:00 PM EST
Webinar: Chatbot 101: Using Gen AI to Create Conversational Experiences that Customers Love
29 May, 2024
02:00 PM - 03:00 PM EST
Webinar: Rethinking AI: You’re Missing The Real Customer Engagement Opportunity
16 May, 2024
02:00 PM - 03:00 PM EST
