Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Unlocking the future of employee experience with Gen AI
October 18, 2023
11:00 AM - 12:00 PM GMT
Webinar: Exceeding Expectations or Falling Short? What Do Your Customers Say about their Auto Claims Experience?
October 18, 2023
02:00 PM - 03:00 PM EST
Webinar: Everything You Need to Know for a Complete Digital-First CX Strategy
October 12, 2023
02:00 PM - 03:00 PM EST
Webinar: The Power of Self-Serve: How to Humanize the Self-Service Experience Through AI-powered Virtual Assistants
October 10, 2023
02:00 PM - 03:00 PM EST
Webinar: How to Optimize Your Workforce With True to Interval Analytics
October 04, 2023
02:00 PM - 03:00 PM EST
Webinar: RingCentral CX Book Club - The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
September 27, 2023
02:00 PM - 03:00 PM EST
Transform your contact center into an intelligence center
September 26, 2023
11:00 AM - 12:00 PM SGT
Webinar: Unleashing the Future of Customer Experience: The Power of Generative AI in Personalization
September 21, 2023
02:00 PM - 03:00 PM EST
Webinar: The Secret to Transforming AI From Threat to Opportunity for your Agents and Supervisors
September 20, 2023
02:00 PM - 03:00 PM EST
Webinar: Omnichannel Excellence: How DIRECTV Transformed Its Caller Experiences By Capturing the Right Digital Data
July 26, 2023
02:00 PM - 03:00 PM EST
Webinar: The Vital Role of Interaction Management in Delivering Exceptional CX
July 24, 2023
01:00 PM - 02:00 PM GMT
Webinar: Harnessing Conversational AI and Automation for Exceptional Customer Experience and Revenue Growth
July 12, 2023
02:00 PM - 03:00 PM EST
Webinar: What ChatGPT & Conversational AI Mean For Contact Center Efficiency
June 28, 2023
02:00 PM - 03:00 PM EST
