Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Webinar: Exceeding Expectations or Falling Short? What Do Your Customers Say about their Auto Claims Experience?
October 18, 2023
02:00 PM - 03:00 PM EST
Webinar: Everything You Need to Know for a Complete Digital-First CX Strategy
October 12, 2023
02:00 PM - 03:00 PM EST
Webinar: The Power of Self-Serve: How to Humanize the Self-Service Experience Through AI-powered Virtual Assistants
October 10, 2023
02:00 PM - 03:00 PM EST
Webinar: How to Optimize Your Workforce With True to Interval Analytics
October 4, 2023
02:00 PM - 03:00 PM EST
Webinar: RingCentral CX Book Club - The Experience Maker: How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
September 27, 2023
02:00 PM - 03:00 PM EST
Transform your contact center into an intelligence center
September 26, 2023
11:00 AM - 12:00 PM SGT
Webinar: Unleashing the Future of Customer Experience: The Power of Generative AI in Personalization
September 21, 2023
02:00 PM - 03:00 PM EST
Webinar: The Secret to Transforming AI From Threat to Opportunity for your Agents and Supervisors
September 20, 2023
02:00 PM - 03:00 PM EST
Webinar: Omnichannel Excellence: How DIRECTV Transformed Its Caller Experiences By Capturing the Right Digital Data
July 26, 2023
02:00 PM - 03:00 PM EST
Webinar: The Vital Role of Interaction Management in Delivering Exceptional CX
July 24, 2023
01:00 PM - 02:00 PM GMT
Webinar: Harnessing Conversational AI and Automation for Exceptional Customer Experience and Revenue Growth
July 12, 2023
02:00 PM - 03:00 PM EST
Webinar: What ChatGPT & Conversational AI Mean For Contact Center Efficiency
June 28, 2023
02:00 PM - 03:00 PM EST
Webinar: Revolutionize CX & EX With ChatGPT & Conversational AI
May 24, 2023
02:00 PM - 03:00 PM EST
