Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Webinar: Untapped Opportunities: What You Should Know About IVR
December 11, 2019
02:00 PM - 03:00 PM EST
Webinar: Expand and Scale Your RPA Footprint - Unleash the Value of Attended Automation
November 20, 2019
01:00 PM - 02:00 PM EST
Webinar: 4 Ways to boost EX and CX with AI Powered Sentiment Analytics
November 14, 2019
02:00 PM - 03:00 PM EST
Webinar: From Idea to Success – A Contact Center’s Journey to Digital Transformation with Cognitive RPA
November 13, 2019
02:00 PM - 03:00 PM EST
Webinar: The Practitioner’s Guide to Conversational AI: What Call Types You Should Automate
October 23, 2019
02:00 PM - 03:00 PM EST
Webinar: Why Fraudsters Love Your Contact Center’s Authentication, and Customers Hate It
October 03, 2019
02:00 PM - 03:00 PM EST
Webinar: Learning Analytics: The Best Kept Secret in Contact Center Customer Experience
October 02, 2019
02:00 PM - 03:00 PM EST
Every Employee Deserves an AI Assist
September 04, 2019
02:00 PM - 03:00 PM EST
How A Leading Company Eliminated Agent Friction, Elevated CSAT
August 27, 2019
07:16 PM - 07:16 PM EST
Transform Your Customer Service And Reduce Costs With Conversational AI
July 17, 2019
02:00 PM - 03:00 PM EST
How To Disrupt Your Customer Experience - And Dramatically Boost Customer Loyalty
July 10, 2019
02:00 PM - 03:00 PM EST
Making CX Journeys More Simple, Consistent & Customer-Centric
June 05, 2019
02:00 PM - 03:00 PM EST
4 Ways To Revitalize Phone Calls With Automation
May 08, 2019
02:00 PM - 03:00 PM EST
Build, Grow and Scale an Excellent Contact Center Experience
April 30, 2019
02:00 PM - 03:00 PM EST
Three Projects to Elevate Your Customer Service in 2019
March 21, 2019
02:00 PM - 03:00 PM EST
