Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Your Calls Are Frustrating Customers | Rethinking Voice for 2023
August 24, 2022
02:00 PM - 03:00 PM EST
Webinar: 3 Big Mistakes Contact Centers Are Making Every Day, According to Data
August 17, 2022
02:00 PM - 03:00 PM EST
Webinar: Go "All In" on AI and Win with Frictionless Experiences
August 11, 2022
02:00 PM - 03:00 PM EST
Webinar: RingCentral CX Book Club - Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization
August 10, 2022
02:00 PM - 03:00 PM EST
Webinar: How to Unlock the Value of Every Customer Interaction with AI
July 27, 2022
02:00 PM - 03:00 PM EST
Webinar: How To Fix Your Broken Contact Center and Deliver Highly Personalized Customer Journeys
June 28, 2022
02:00 PM - 03:00 PM EST
Webinar: Your Roadmap to Knowledge Management Transformation
June 16, 2022
02:00 PM - 03:00 PM EST
Webinar: The New Dilemma: Solving the CX Happiness Quotient
June 14, 2022
02:00 PM - 03:00 PM EST
Webinar: RingCentral CX Book Club - Built To Win: A Customer-Centric Culture Starts With Your Employees
May 18, 2022
02:00 PM - 03:00 PM EST
Webinar: How to Effectively Contact Customers in an Omni-Channel World
May 17, 2022
02:00 PM - 03:00 PM EST
Webinar: Put Me In, Coach! Combining Real-Time Insights and Ai Coaching to Improve Agent Retention
May 4, 2022
02:00 PM - 03:00 PM EST
Webinar: The New Focus for Fraudsters: Account Takeover Via the Call Center
April 28, 2022
02:00 PM - 03:00 PM EST
Webinar: Creating Digital Experiences for the New Normal: How to Delight Customers and make happy agents with AI
April 26, 2022
02:00 PM - 03:00 PM EST
Webinar: How Gig-CX Will Help You Overcome Today’s Labor Shortage
April 21, 2022
02:00 PM - 03:00 PM GMT
