Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Webinar: Multi-Channel = Multiple Threats. How to Stay Safe and Deliver The Best CX
November 10, 2021
02:00 PM - 03:00 PM EST
Webinar: The Perfect Storm: How today’s labor shortage, supply chain challenges, and new consumer behaviors are impacting CX
October 28, 2021
02:00 PM - 03:00 PM EST
Striking the Balance with AI and CX: Trends, Predictions and Opportunities for 2022 and Beyond
October 27, 2021
02:00 PM - 03:00 PM EST
Elsevier’s Journey of AI and ML Adoption
October 21, 2021
02:00 PM - 03:00 PM EST
Webinar: Contact Center Data Fabric: Weaving Unstructured Data Into Automation And Insight
October 20, 2021
02:00 PM - 03:00 PM EST
Webinar: Conversational AI Practicality: Best Practices & Strategies
October 06, 2021
02:00 PM - 03:00 PM EST
Webinar: Develop Once – Deploy Omni: Efficiency in Next Generation IVA Platforms
September 29, 2021
02:00 PM - 03:00 PM EST
Optimise your digital CX facility with Chatbots, AI tools and new customer self-service techniques
September 28, 2021
12:00 PM - 04:00 PM BST
How To Elevate Customer Service With A Focus On Effort, Empathy and Loyalty
September 15, 2021
02:00 PM - 03:00 PM EST
Webinar: The Customer of the Future with Blake Morgan
July 28, 2021
02:00 PM - 03:00 PM EST
Webinar: How to Turn Your Contact Center Interactions into a Data Gold Mine
June 30, 2021
02:00 PM - 03:00 PM EST
Webinar: Conversational AI 101 for Contact Centers
June 16, 2021
02:00 PM - 03:00 PM EST
Webinar: How “Practical” AI is Creating Better Customer and Employee Experiences
May 19, 2021
02:00 PM - 03:00 PM EST
Webinar: How To Deliver Empathy on Digital Channels
May 12, 2021
02:00 PM - 03:00 PM EST
Webinar: Change the game with AI powered analytics in your Contact Center
April 22, 2021
02:00 PM - 03:00 PM EST
