Sign up to get full access to all our latest content, research, and network for everything customer contact.

Turn Your Customer Support Portal into a Self-Service Engine

We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.

This FREE webinar was recorded on:
January 12, 2016
01:00 PM - 02:00 PM EST

What if your Salesforce Community provided fast access to all of the answers your members need, wherever that content resides?   
 
Now, what if your Salesforce Community could actually learn from your members?  What if it could analyze user activity and automatically deliver the content that will help each user be successful?   
 
Well now it can. In fact, several innovative companies have already made their Communities intelligent and self-learning in order to:

  • Boost self-service success
  • Minimize calls to the contact center
  • Relieve administrators from tedious manual tuning tasks
  • Make customer happier & more loyal

Join Tucker Hall, Director of Product Marketing and Stan Schroter, Senior Solution provider at Coveo for this webinar to discover how Coveo for Salesforce brings intelligent search powered by machine-learning to Salesforce Communities.  Using real-world success stories, we’ll show you how to turn your community into a true self-service engine.  
 
If your organization is committed to delivering high-impact self-service, this info-packed session is worth checking out!

Presenters:

Tucker Hall
Director of Product Marketing
Coveo
Stan Schroter
Senior Solution Provider
Coveo
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.