Turn Your Customer Support Portal into a Self-Service Engine


This FREE webinar was recorded on:
2016-01-12
01:00 PM - 02:00 PM EST

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What if your Salesforce Community provided fast access to all of the answers your members need, wherever that content resides?   
 
Now, what if your Salesforce Community could actually learn from your members?  What if it could analyze user activity and automatically deliver the content that will help each user be successful?   
 
Well now it can. In fact, several innovative companies have already made their Communities intelligent and self-learning in order to:

  • Boost self-service success
  • Minimize calls to the contact center
  • Relieve administrators from tedious manual tuning tasks
  • Make customer happier & more loyal

Join Tucker Hall, Director of Product Marketing and Stan Schroter, Senior Solution provider at Coveo for this webinar to discover how Coveo for Salesforce brings intelligent search powered by machine-learning to Salesforce Communities.  Using real-world success stories, we’ll show you how to turn your community into a true self-service engine.  
 
If your organization is committed to delivering high-impact self-service, this info-packed session is worth checking out!

Presenters:
Tucker Hall Director of Product Marketing Coveo
Stan Schroter Senior Solution Provider Coveo