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Webinar: Improve Your Digital Engagement by AMPLIFYING Your Support

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This FREE webinar was recorded on:
12 August, 2020
02:00 PM - 03:00 PM EST

 

We are five months into the COVID-19 pandemic and even though some things have gone back to normal, the world will never return to what it used to be. Companies are reevaluating processes and finding different ways to navigate this new world. Support via digital channels has been a bright spot in this new era, and as a result, many businesses are looking to uplevel their digital engagement with both existing and new technology.

New messaging channels, co-browse technology, and video are three technologies that can be used to amplify your customer engagement.

Join us as we discuss the importance of meeting your customers’ demands for flexiblity, grapple with what ‘hands-on’ support means in an era of social distancing, and learn how we can all edge closer to replicating in-person experiences in virtual spaces.

We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
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