Delivering an Award-Winning Customer Satisfaction From your Contact Center
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In this client case study with WOW Internet, cable and phone, Mike Furst answers questions regarding WOW's award winning customer service approach.
Moderated by Amit Shankardass, Sitel's Chief Marketing Officer, this 20 minute Q&A style web presentation highlights WOW's 'ingredients' that go into their award-winning customer service 'sauce'.
Presenters:
Mike Furst
Senior Vice President of Customer Care
WOW Internet, Cable and Phone
Amit Shankardass
Chief Marketing Officer
Sitel
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
