Sign up to get full access to all our latest content, research, and network for everything customer contact.

The Real Meaning of CRM- Hint, It's not a Technology

We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.

This FREE webinar was recorded on:
6 January, 2010
12:00 PM - 01:00 PM EST

This complimentary roundtable webinar will tackle the following issues:
  • What is the Real Definition of Customer Relationship Management (CRM)?
  • Are we hiding behind a Technology?
  • Have we forgotten about the Customer?

Presenters:

Joe Jacoboni
Founder and CEO
CCA
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.