Roundtable Webinar: Overcoming Urgent Challenges in Call Center Technology
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Join CMIQ for a lively roundtable discussion of highlights from the brand-new Executive Report on Call Center Technology, including key trends from American Express, Best Buy, MetLife, Hyundai Capital, GlaxoSmithKline and many others.
Our panel of experts, including customer management leaders and technology partners, will put the results from our research initiative into actionable intelligence, including…
- Technology priorities – how to set them and ensure they meet goals
- Hot technologies and how to tell if they’re right for your contact center
- How to boost your confidence in selecting technologies and partners
- How to succeed with new rollouts and upgrades
This webinar has already taken place and is now available on demand. Once you've registered you'll receive a link to watch it at your conveniance.
Presenters:
Ashutosh Anil
Business Strategy Specialist, Customer Experience
Best Buy Canada Ltd
Mike Burke
Vice President of Sales & Marketing
IQ Services
John Purcell
Director, Customer Care Products
LogMeIn
Steve Chirokas
Vice President of Marketing
VoltDelta
We respect your privacy, by clicking ‘Watch On Demand’ you agree to receive our e-newsletter, including information on Podcasts, Webinars, event discounts and online learning opportunities. For further information on how we process and monitor your personal data click here. You can unsubscribe at anytime.
