iQor Presents: Getting the Most Bang for Your Contact Center Technology Buck
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Join CMIQ for a lively roundtable discussion of highlights from the brand-new Executive Report on Call Center Technology, including key trends from American Express, Best Buy, MetLife, Hyundai Capital, GlaxoSmithKline and many others.
Our panel of experts, including customer management leaders and technology partners, will put the results from our research initiative into actionable intelligence, including…
- Technology priorities – how to set them and ensure they meet goals
- Hot technologies and how to tell if they’re right for your contact center
- How to boost your confidence in selecting technologies and partners
- How to succeed with new rollouts and upgrades
Presenters:
Mike Burke
Vice President of Sales & Marketing
IQ Services
Ashutosh Anil
Business Strategy Specialist, Customer Experience
Best Buy Canada Ltd
John Purcell
Director, Customer Care Products
LogMeIn
Steve Chirokas
Vice President of Marketing
VoltDelta
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
