Three Projects to Elevate Your Customer Service in 2019
Discover how to deliver exceptional customer service across all of your digital channels
Today’s consumers are using more channels than ever to engage with businesses. But when it comes to customer service, many companies are still struggling to serve customers with unconnected channels - causing frustration for both brand and consumer.
Join Abinash Tripathy, Helpshift’s Co-founder and Brian Cantor, Leading Analyst at CCW Digital as they discuss how to:
- Delegate and automate laborious tasks using bots and workflows
- Deliver exceptional customer service across all of your digital channels
- Solve a Customer Service Manager’s concerns regarding productivity and allocating resources