Teleopti Presents: 5 Ways to Boost Your Contact Center Numbers
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
Want to improve your call center or contact center metrics? Tired of paying the consequences for overstaffing, understaffing or underperforming agents?
Join leading experts on workforce management, contact center operations and quality management to learn how the Cloud helps you:
- Manage staffing levels to pay for just the right expertise for customer interactions
- Improve performance over time, with cloud-based software that monitors agents and learns from real-world data
- Cut capital expenditures for servers and PBXs
- Get IT and labor savings by eliminating on-premises equipment management
- Cut software maintenance fees with service that is automatically, seamlessly updated in the cloud
Experts from KnoahSoft, Teleopti and 8x8 demonstrate how easy it is to build profitable relationships with your customers while reducing costs in your contact center.
Presenters:
David Pahlman
President
Teleopti, Inc.
Max Ball
Product Marketing
8x8
Mike Butts
Director of Product Marketing
KnoahSoft
We respect your privacy, by clicking ‘Watch On-Demand’ you agree to having your details passed onto the sponsors who may promote similar products and services related to your area of interest subject to their privacy policy. You have the right to object. In addition, you will receive our e-newsletter, including information on related online learning opportunities. For further information on how we process and monitor your personal data, and information about your privacy and opt-out rights, click here.
