Meet the 2025 Speakers

2025 Speakers


Catherine Joyce Espinoza
Catherine Joyce Espinoza
Head of Business Process and Contact Center
Shakey's Philippines
Dennis D Bacea
Dennis D Bacea
Senior Manager, Customer Service
AboitizLand
Jane Carlos
Jane Carlos
Chief Customer Experience Officer
Komunidad
Jennifer Cubelo
Jennifer Cubelo
Contact Centre Management Head, Customer Service Division
RCBC Bank
Christine Felix Reyes
Head of Customer Service
Dash Living
Mark Munsayac
Mark Munsayac
Customer Service Head
PAL
Omega Roy
Head of Customer Service
TLC Worldwide
Ana Lorraine
Ana Lorraine
Head of Customer Services
Siemens Healthineers
Sanjay Sharda
Sanjay Sharda
Chief Liabilities and Customer Growth Officer
UNO Digital Bank
Melody Lim
Melody Lim
Head of Customer Experience
Aboitiz Power
Janice Tiambeng
Janice Tiambeng
VP of Patient Experience
St. Luke's
Erville D. Magtubo
Erville D. Magtubo
Vice President and Head of Customer Care Group
Meralco
Aleksei Shuravin
Aleksei Shuravin
Head of Customer Service
Salmon Group Ltd