Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
The New Norm: Delivering AI powered Customer Experience Within a Remote Workforce
20 May, 2020
02:00 PM - 03:00 PM EST
IBM Webinar: How AI ensures customer and agent success in times of rapid change
14 May, 2020
01:00 PM - 02:00 PM EST
Webinar: The Remote Work Movement Heightens Contact Center Risk
13 May, 2020
02:00 PM - 03:00 PM EST
Webinar: Rescuing Your Customer Experience in a Crisis - Scaling Communications Using Virtual Agents
7 May, 2020
02:00 PM - 03:00 PM EST
Webinar: 4 Key Considerations To Creating Customer Centricity In The Cloud
8 April, 2020
02:00 PM - 03:00 PM EST
Webinar: 5 Myths About Omnichannel You Need To Know
26 February, 2020
02:00 PM - 03:00 PM EST
Webinar: 7 Little Known Ways To Eliminate Customer Pain Points
12 February, 2020
02:00 PM - 03:00 PM EST
Webinar: Looking At 2020: Is Your Contact Center Really Customer-Centric?
12 December, 2019
02:00 PM - 03:00 PM EST
Webinar: Untapped Opportunities: What You Should Know About IVR
11 December, 2019
02:00 PM - 03:00 PM EST
Webinar: Expand and Scale Your RPA Footprint - Unleash the Value of Attended Automation
20 November, 2019
01:00 PM - 02:00 PM EST
Webinar: 4 Ways to boost EX and CX with AI Powered Sentiment Analytics
14 November, 2019
02:00 PM - 03:00 PM EST
Webinar: From Idea to Success – A Contact Center’s Journey to Digital Transformation with Cognitive RPA
13 November, 2019
02:00 PM - 03:00 PM EST
Webinar: The Practitioner’s Guide to Conversational AI: What Call Types You Should Automate
23 October, 2019
02:00 PM - 03:00 PM EST
Webinar: Why Fraudsters Love Your Contact Center’s Authentication, and Customers Hate It
3 October, 2019
02:00 PM - 03:00 PM EST
