Events
CCW Digital's conferences bring thousands of customer contact, customer experience, technology, marketing and operations professionals together for inspiring keynotes, actionable case studies, interactive discussions and unparalleled networking.
Webinar: The Practitioner’s Guide to Conversational AI: What Call Types You Should Automate
October 23 2019
02:00 PM - 03:00 PM EST
Webinar: Why Fraudsters Love Your Contact Center’s Authentication, and Customers Hate It
October 3 2019
02:00 PM - 03:00 PM EST
Webinar: Learning Analytics: The Best Kept Secret in Contact Center Customer Experience
October 2 2019
02:00 PM - 03:00 PM EST
How A Leading Company Eliminated Agent Friction, Elevated CSAT
August 27 2019
07:16 PM - 07:16 PM EST
Transform Your Customer Service And Reduce Costs With Conversational AI
July 17 2019
02:00 PM - 03:00 PM EST
How To Disrupt Your Customer Experience - And Dramatically Boost Customer Loyalty
July 10 2019
02:00 PM - 03:00 PM EST
Making CX Journeys More Simple, Consistent & Customer-Centric
June 5 2019
02:00 PM - 03:00 PM EST
Build, Grow and Scale an Excellent Contact Center Experience
April 30 2019
02:00 PM - 03:00 PM EST
Three Projects to Elevate Your Customer Service in 2019
March 21 2019
02:00 PM - 03:00 PM EST
Improving Sales Effectiveness & The Customer Experience
February 27 2019
02:00 PM - 03:00 PM EST
Insurers Explore Their Future with Implementing Emerging Technologies
February 13 2019
02:00 PM - 03:00 PM EST
How to Beat Every Goal for 2019 through Agent Empowerment with AI
January 30 2019
02:00 PM - 03:00 PM EST
Combating Agent Apathy & Turnover Through Coaching, Career Planning & Agent Feedback
November 14 2018
02:00 PM - 03:00 PM EST
