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AI for CX CCW Analyst Insights CCWomen CX News and Trends Customer Contact Strategy and Operations Customer Contact Workforce

11th Annual Call Center Week Excellence Awards Panel

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CCW Digital Editor
03/28/2011

Pati Crowley, Director of Customer Experience for Bath & Body Works, moderates the Call Center Excellence Awards panel at the 11th Annual Call Center Week event in Las Vegas in a series of mini case studies on the customer experience. Panelists include winners and encore winners Salvador Salazar, Area VP for Latin America, Stream Global Services, who recieved leader of the year and Roy Twersky, Founder and CEO of Utopy. Roy's team won Best Technology Solutions Provider. Kieran Swanson, Direc...

Tags: call center week Call Center Excellence Awards customer experience

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