Webinar: Why AI trust and security are crucial for SMBs in today’s CX
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Discover strategies to securely leverage AI in customer experiences as experts from IDC and Zendesk present insights into AI trust and data security.
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Learn about the current landscape of AI for SMB.
As incorporating AI into customer experiences becomes increasingly necessary to meet growing customer expectations and stand out from larger competitors, it also requires careful thought and consideration surrounding data security.
Join us for an insightful conversation with experts from IDC and Zendesk as we breakdown the challenges that SMB companies are facing today in the new era of AI and how to make the most out of uncertainty.
During this webinar, you'll gain valuable insights into the evolving AI landscape and strategies to securely leverage AI to provide exceptional customer experiences and beat your competition.
Live Date: June 11, 2025 | 12PM EST
Speakers:
Nazli Camlibel
Senior Product Marketing Manager, Zendesk
Katie Evans
Research Director, World Wide SMB Research, IDC
Anne Taylor
Director of Content Strategy, Foundry
