We are interested in investing in social tools to generate revenue and cut costs in the contact center--however our c-suite is suffering with "e;analysis paralysis"e;(to quote CRM expert Art Hall). What can we do to avoid analysis par
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We are interested in investing in social tools to generate revenue and cut costs in the contact center--however our c-suite is suffering with "e;analysis paralysis"e;(to quote CRM expert Art Hall). What can we do to avoid analysis paralysis?
