Cincom and its Technology Solutions for the Contact Center




Ted Cart, Client Executive of Cincom, sits down with former CMIQ editor Blake Landau and discusses its syncrity technology solution for the contact center, as well as the distinction between scripting and intelligent guidance and the company's partnership with IBM at the 11th Annual Call Center Week Expo in Las Vegas.

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Ted Cart, Client Executive of Cincom, sits down with former CMIQ editor Blake Landau and discusses its syncrity technology solution for the contact center, as well as the distinction between scripting and intelligent guidance and the company's partnership with IBM at the 11th Annual Call Center Week Expo in Las Vegas.
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