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AI for CX CCW Analyst Insights CCWomen CX News and Trends Customer Contact Strategy and Operations Customer Contact Workforce

Execution and Innovation in Large Companies

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CCW Digital Editor
10/22/2009

Mike Harris explains how to balance innovation with just getting the job done. Hear how to implement a successful innovation program in a giant organization, and how a CEO should go about implementing the program.

Tags: innovation leadership Mike Harris

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