Are Your Customer-Service Interactions "Future-Ready"?

call center week
Posted: 03/04/2013
Job:
Company: Call Center Week

Today, leaders in charge of customer experience face many conflicting demands: achieve operational excellence, deliver higher revenue, as well as maintain high customer satisfaction. The key to balancing these demands lies in the scientific coupling of data driven insight with process design, enabled by the appropriate technology to become proactive and future ready.

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call center week
Posted: 03/04/2013
Job:
Company: Call Center Week