Customer Centricity Begins at "Home"

call center week
Posted: 10/02/2011
Job:
Company: Call Center Week

For customers to be truly at the heart of your business there has to be a culture behind the scenes that places them at the core of every decision made, every business process executed, and every interaction designed - regardless of whether the customer is directly touched by that interaction. Learn how to ensure a great customer experience by creating a great employee experience.

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call center week
Posted: 10/02/2011
Job:
Company: Call Center Week