How to Achieve a Great--and Profitable--Customer Experience
With companies shifting into the "experience" business, they need to become adept at providing high-value, relevant offerings that will translate into profits. Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
TO READ THE FULL STORY
Please note: That all fields marked with an asterisk (*) are required.