Sign up to get full access to all our latest content, research, and network for everything customer contact.

How to Develop a Revenue Generated Call Center

Add bookmark
Gina Scanlon
Gina Scanlon
02/16/2011

For this segement, Cameron Schilling, Director of Direct Sales, Customer Experience, Planning and Implementation for Rogers Communications talks about his upcoming keynote speech at this year's Call Center Week Canada in Toronto from April 27-29th. Cameron will be concentrating on providing insight into how to successfully develop a revenue generated call center. He shares some of that information here with CMIQ's audience.

[inlinead]


RECOMMENDED