5 Tips for Leveraging Proactive Customer Care to Deliver an Extraordinary Customer Experience

call center week
Posted: 07/09/2012
Job:
Company: Call Center Week

Increasingly, automated self-service technology is enabling businesses to improve the customer service experience and secure long-term profitable relationships. By going beyond the traditional definition of customer service, Proactive Customer Care (PCC) solutions enable you to intelligently communicate with your customers when, where and how they prefer. Discover how PCC can help your organization rise to the challenge of servicing today’s "connected customer".

To continue viewing this content please fill out the form below and become a CCW Digital member.
Or if you're already a CCW Digital member, sign in below to download.
Join

By entering in your information and submitting the form, you give the sponsor permission to contact you regarding their product and you agree to our User Agreement, Privacy Policy, and Cookie Policy.

call center week
Posted: 07/09/2012
Job:
Company: Call Center Week